Changes in an Employee’s Behavior Jack Sampson, a clerk in thehuman resources department of the Franklin County Hospital, hadbeen with the hospital for four years. Until the last severalmonths, he had been an ideal employee. He had always been excellentat answering other employees’ questions. Furthermore, he was activein both community and church activities. He was married and had twochildren. However, Mel Dillon, director of human resources forFranklin County Hospital, had noticed some significant changes inJack’s behavior during the last three or four months. Jack’s workhad become sloppy, and he had been very irritable and snappish whenanswering questions from employees. He had been absent from work onfive occasions during the past two months. Before that, he hadnever missed a day of work. In addition, he had been late to workthree times during the past month. This had never happened before.One day, Jack missed the weekly staff meeting. Afterward, heexplained his absence by saying that he had forgotten about it. Meldecided to talk to Jack about the change in his behavior. Jackexplained he hadn’t been feeling well lately. Mel suggested that hesee a doctor, but Jack said, “I’ll be OK. Just bear with me for alittle while.” After another three weeks, Jack’s behavior andperformance did not improve. In fact, they seemed to be gettingworse. During that time, Mel noticed that Jack was staying awayfrom his desk for long periods. Since Jack’s job didn’t require himto be away from his desk for long periods, Mel decided to find outwhere he was going. As Jack was leaving his desk the next day, Melfollowed him at a respectable distance. Jack went into one of thehospital’s storage rooms and stayed there about 10 minutes. Thisstorage room was for hospital supplies; as far as Mel coulddetermine, Jack had absolutely no reason for being in it. A shorttime later, Mel thought he smelled alcohol on Jack’s breath.Questions 1. What should Mel do at this time? 2. How should Melhandle the overall problem? Answer the two questions at the end ofthis incident in 200-300 words
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