Case Study for Professional Issues Assignment Part A JD Berensen (hereafter ‘JD’), an experienced and well-respected consultant, was contracted as a test consultant to a client, to provide testing and quality assurance services on an eCommerce project. At the beginning, there was a testing manager, George Bromley (hereafter George), JD as team lead, and two test analysts, one of them on loan from the vendor. George had hired the two test analysts and JD for the project. The system under test had a web browser front end, with an interface through which customers could lodge orders which would then be passed to a SAP backend for order fulfilment and order transfer to 3rd party vendors. At first, the testing effort seemed to have a manageable scope, but as the team got further into the task they found the complexity increasing substantially. Four weeks after JD started, George unexpectedly quit, leaving the project due to budget constraints. The rest of the team were confused and slightly alarmed. What was going on? Questions were asked as to who would take over George’s responsibilities. JD took it upon himself to ensure that a fully tested system was delivered to the business, and so he put himself forward as George’s replacement. Senior management approved the appointment. JD primarily wanted to ensure the project was a success, but he also saw this as an opportunity to further his own career through performing this more senior role. After a week in his new role, JD became aware that the two test analysts hired by George were not up to the task of performing the testing preparation needed for such a complex system (writing the test cases). Jerry, the test analyst from the vendor, was initially brought in to handle the SAP functionality testing component. Jerry told JD that he didn’t actually know very much about SAP, and did not want the responsibility of writing the SAP test cases. A few weeks later JD found out that George and Jerry had previously worked on a…