In this module, you learned about the most important ethical standards in human services. Boundaries, competence, and accountability through documentation and program evaluation are the foundation of the effective practice of direct service providers and the stable functioning of human service agencies. The agency administrator has the responsibility for ensuring the ethical delivery of services, accountability of agency employees, and sustainability through funding and best practices in service delivery. Familiarity with these ethical and operational standards will prepare human service administrators to manage complex and diverse agencies.
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