- In what specific ways do you see technology impacting customer service? For example many times on receipts it will have a website or toll free number to call and “tells us what you think”?
- What does great customer service mean to you? Please provide the name of the company and when it happened?
- Give examples of companies you think focus on all six areas of the customer-focused environment. Describe how you think the company meets all of these areas.
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In what specific ways do you see technology impacting
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