When you started your small business, you managed all business processes on your own. Now, your business is expanding and you have hired employees to help. Would you consider implementing an enterprise resource planning (ERP) system, or would you continue to use applications, such as Microsoft Office (e.g., Word, Excel, Access), to manage your business processes? Be sure to explain the reasons behind your choice.

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Elizabeth:

I think the size of my business would play a huge factor in whether I utilized an ERP system or not. A business with 10 or so employees, I would probably stick with Microsoft Office. Once the staff exceeds 20-25 employees, though, I would think it necessary to implement an ERP system. This would help ensure that everyone is involved in information distribution and allow for the most effective decision making. The more people involved in the different processes, the higher the chance of information getting lost. Using an ERP system would allow my small business to run more efficiently in every department.