ISCOM 305 / ISCOM/305 Final Exam Correct 100% And Good Luck inEverything
1. Which of the following factors account for the interest inorganizational management?
Quality improvement
Current problems/opportunities
Inventory Costs
Customer Satisfaction
All of the above
2. The degree to which quality characteristics are designed intothe product is commonly referred as:
Product optimization
Quality of design
Both A & B
None of the above
Management optimization theory
3. ____________ is a method of identifying the causes of poorquality.
Configuration management
Process analysis
Project management
Process improvement
Pareto analysis
4. When employees are directly involved in the quality managementprocess, it is most commonly referred to as:
Translating required competitive dimensions into specificperformance requirements for operations
Participative problem solving
Converting order winners into specific performance requirements
All of the above
Both A and B only
Control Charts are graphs that visually show:
Process improvement
Management control
If a sample is within statistical control limits
All of the above
None of the above
Process Capability Ratio is defined as:
Performance quality
Performance duration
Existentialism
Conformance quality
The following activities are associated with supply chain:
Flow and transformation of goods and services
Associated information flows
A only
B only
Both A & B
The following attributes are associated with the Bullwhipeffect:
High buffer inventories
Poor customer service
Missed production schedules
High costs
All of the above
e-Businesses replaces physical processes with imaginary ones:
True
False
RFID technology uses ____________ to transfer data:
Micro Waves
Television signals
Radio Waves
All of the above
None of the above
The following concept is associated with the “Deming Wheel”:
General Motors’ new concept car
Motor cycles
PDCA cycle
Airlines
None of the above
A cause-and-effect diagram is also called:
fishbone
Ishikawa
A only
A & B
None of the above
The main focus of Quality Management
Customers
Management
Supervisors
Products
Both A & E
A document that provides a common understanding of a project isreferred as:
Optimal replenishment document
Build to order document
Business statement
MRP document
Scope statement
Teamwork is a _________________ element in achieving projectsuccess
Mis-understood
Nice-to-have
Vague
Critical
None of the above
In continuous replenishment:
Inventories are not important
A company shares real-time demand and inventory data with itssuppliers
Goods and services are provided as they are needed
B & C
None of the above
Many companies employ “outsourcing” as a principle element of theirstrategy:
To promote job growth
So they can focus more on their core competencies
To eliminate waste
All of the above
None of the above
Phantom Bills are used for transient subassemblies that never see astockroom because they are immediately consumed in the next stageof manufacture:
True
False
____________ is an organization’s overall approach for physicallyproducing goods and providing services:
Outsourcing
Process strategy
Process planning
Backward scheduling
None of the above
Process plans are a set of activities that detail manufacturing andservice delivery specifications.
True
False
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