Target Micronics in China: Disarray in Finance
facing significant operational problems in their Hong Kong office. The office
carries out financial operations for the Greater China region and is
experiencing high turnover and inability to process various financial duties in
a timely and appropriate manner. Target’s internal audit rated the finance
operations in Taiwan “Unsatisfactory,” and Kim Knight, the Hong Kong
office manager, has nine months to fix the problems before an external audit is
scheduled.
the problems facing Target Micronics’ Greater China office. Why did these
problems arise?
2. Put
yourself in the shoes of Kim Knight, the manager of this office. What could she
have done differently? What would you recommend she do prior to the arrival of
the external auditors in nine months?
3. Put
yourself in the shoes of her boss, the regional chairman for Target Micronics’
Greater China operations. What should the regional chairman do?
4. Put
yourself in the shoes of the chief financial officer of the parent company.
What should the CFO do?
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