3 HRM Questions
Technology Consultants is a company started by a computer
science professor. The professor hired three graduate students and began
offering computer and technology services to local companies. The typical
specialist recently graduated from college with a degree in information
management or computer science. To date Technology Consultants has not felt a
need to formalize personnel practices. The professor spends most of this time
hiring and training new consulting specialist’s He also has a part-time administrative
assistant who helps with personnel activities such as payroll. Customers have
been complaining that turnover of the consultants leave within a year of being
hired. From the customer’s perspective, specialists leave just when they are
beginning to understand how to provide quality service. The professor knows
this is a problem, and she worries that such turnover my eventually lead
customers to cancel their contracts for service. In the past, she and a few key
employees where able to form long-term relationships with most clients, but
this is becoming increasingly difficult as the company grows.
Technology Consultants recruits at two local universities.
This practice seems to be effective, as most graduates from the programs have
the technological skills needed to serve clients. The hiring process consists
of a series of interviews. The professor and two other employees conduct
informal interviews and then offer jobs to individuals they feel will e
successful. They don’t worry much about personality traits or past
achievements; they simply focus on assessing technical skills. The performance
of each consulting specialist is measured against the performance of peers, and
only a few employees receive the highest ratings. Since most employees are
expected to possess the technological skills they need when they are hired,
Technology Consultants does not offer opportunities for training and
development. Compensation has been a difficult issue for the company’s founder.
She wants to encourage teamwork so she has chosen to structure pay to that most
employees receive similar wages. She doesn’t want to have some employees
earning a lot more than others. New hires are paid approximately the same as
other consulting specialists. So far, the company has found it difficult to
offer employee benefits. The professor feels that the cost of the benefits is
too high.
Questions
1. Which human resource practices would you recommend that
Technology Consultants change?
2. How well do the company’s human resources practices align
with one another?
3. How would you approach human resource management if your
were starting a company like Technology Consultants
ScholarMatic: Explanation & Answer
Your ready answer from a verified tutor is just a click away for as little as $14.99
Click Order Now to get 100% Original Answer Customized to your instructions!
